Privacy policy

This Privacy Policy ("Policy") explains how Safarkuest Services Private Limited ("Safarkuest," "we," "us," or "our") collects, uses, protects, and shares your personal information when you use our website safarkuest.com ("Website") and related products or services ("Services"). By accessing or using our Website and Services, you agree to this Policy.

This Policy does not cover third-party services we do not own or control.


Information We Collect

1. Automatically Collected Information

When you visit our Website, our servers automatically collect information such as:

  • IP address, browser type and version, device and operating system details

  • Language preferences

  • Pages visited, time spent, search queries, and referring sites

  • Date and time of access

This is used to detect abuse, improve site performance, and generate aggregate statistics (not linked to individual users).

2. Personal Information You Provide

When you use certain features (e.g., booking a trip, creating an account, subscribing to our newsletter), we may collect:

  • Personal details: Name, country of residence, date of birth (if required for bookings)

  • Contact details: Email address, phone number, postal address

  • Account details: Username, password, unique ID

  • Payment details: Limited information required for transactions (processed via secure payment gateways)

  • Travel-related information: Passport details, preferences, and information about fellow travelers (when required for bookings)

We may also obtain information from public databases, affiliates, or trusted marketing partners.


How We Use Your Information

We process personal information to:

  • Provide and manage bookings, reservations, and related services

  • Manage user accounts and verify identities

  • Send booking confirmations, updates, or administrative messages

  • Improve user experience and customer support

  • Personalize offers and travel recommendations

  • Comply with legal, financial, or regulatory requirements

  • Prevent fraud and enforce terms of service


Sharing of Information

We only share your data with:

  • Trusted third-party service providers (e.g., airlines, hotels, travel partners, payment processors) strictly to fulfill your bookings

  • Affiliates and subsidiaries assisting us in operations

  • Legal authorities, when required by law or necessary to protect our rights, safety, or users

We never sell your personal data to unaffiliated third parties.


Retention of Information

We retain your personal data only as long as necessary to:

  • Provide requested services

  • Meet legal and tax obligations

  • Resolve disputes and enforce agreements

After the retention period, your data is securely deleted or anonymized.


Your Rights

You may have the right to:

  • Access, update, or correct your information

  • Withdraw consent for certain processing

  • Request deletion of your data

  • Object to data processing based on legitimate interests

  • Request a copy of your data in portable format

To exercise these rights, contact us via the details below.


Cookies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Store session data

  • Analyze site traffic and trends

You may disable cookies in your browser, but some features may not function properly.


Children’s Privacy

Safarkuest does not knowingly collect personal data from children under 18. Parents/guardians should monitor their children’s online activity.


Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Data Breach Policy

In the event of a security breach, we will:

  • Investigate immediately

  • Notify affected users when there is a risk of harm

  • Cooperate with relevant authorities


Email Marketing

You may voluntarily subscribe to our newsletters. You can opt out anytime via the unsubscribe link or by contacting us directly.


External Links

Our Website may contain links to third-party platforms (e.g., airlines, booking partners). We are not responsible for their privacy practices.


Changes to This Policy

We may update this Policy from time to time. Significant changes will be posted on this page, and in some cases, we may notify you by email.

Effective Date: September 2025 (latest update)


Contact Us

For any questions about this Policy or to exercise your rights, please contact us:

 

Safarkuest Services Private Limited
Website: safarkuest.com
Email: sales@safarkuest.com